Patient Engagement Representative
Company: VirtualVocations
Location: Chattanooga
Posted on: November 19, 2024
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Job Description:
A company is looking for a Patient Engagement Representative to
create a positive patient experience through efficient handling of
day-to-day operations.
Key Responsibilities
Provide inbound and outbound support for patient acquisition and
retention strategies through various communication channels
Accurately determine eligibility for care coordination and service
line navigation, and provide physician referrals
Document and refer unresolved issues, handle patient complaints,
and maintain quality measures in accordance with protocols
Required Qualifications
High school diploma or GED
1-3 years of customer service and/or healthcare experience
Telephone/call center experience
Working knowledge of a Windows-based computer environment
Preferred: Two years of college education
Keywords: VirtualVocations, Huntsville , Patient Engagement Representative, Other , Chattanooga, Alabama
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